Contact Us

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It's time to schedule an in-person assessment of your artwork. It is preferable for the assessment to take place at either one of our two locations, Hollywood or Montrose, California. However, our conservators are willing to travel to you to view your artwork for an additional fee. We recommend hiring a fine art shipping and handling company to pack and send your artwork to us, but you can also bring the artwork to our studio yourself. We are happy to recommend fine art shipping and handling companies if they are needed. 

After artwork arrival, a conservator will thoroughly examine the artwork and write a condition report/ treatment proposal that documents any issues found, outline's the studio's recommended treatment, and includes the overall estimated cost of treatment. Limited photographs will be taken during the assessment to document the issues described in the condition report. There is a fee for the condition report, which will be discussed with you prior to the artwork arriving to the studio. There is no obligation beyond the initial assessment and condition report/treatment proposal, and the fee is separate from any subsequent project costs. 

A service agreement will accompany the condition report/ treatment proposal and a 50% invoice. To approve the project, we ask that you read all documents, sign the treatment proposal, and send the signed treatment proposal back to us via email or via regular mail. After we receive the signed proposal and the 50% invoice has been paid, we will begin treatment. Each project timeline varies, depending on the complexity and the studio's schedule. If you have a time-sensitive project, please bring that up during the initial assessment and we will let you know if we can accommodate your timeline. 

After treatment is complete, we will provide you with a treatment report that documents the artwork's pre and post treatment condition and all the treatment steps and materials used during the treatment process. Upon request, you can receive a set of before and after photographs for your records. A second final invoice will be sent for the remaining costs of treatment. Once payment has been received, the final step is to schedule the pick-up of your artwork. 

Any questions that you may have about our process or just general conservation questions, please feel free to contact us.